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“As a teenager, I would hear my parents discussing different issues on the phone with vendors. I could always distinguish how their conversations went by the tone of my parents’ voices, their body language and simply how they interacted with the vendor on the other line. As I have personally experienced these conversations now as an adult and as a professional Real Estate Agent I now know the importance of great customer service, expertise and follow up. Working with Insurance Resource Agency over these past few years and receiving nothing less than prompt communication, above average customer service and the great care that they take with each of their client’s wants and needs. Building trust and solidifying client relationships is so important to myself as a Real Estate Agent and I refer my clients to the team at Insurance Resource Agency because their values align with mine, simple as that!”

— Chad Akers, Grand Rapids Region

“Insurance Resource Agency has been a great partnership for agents in my offices.  Offering to provide a home insurance quote at the time we sell a home, they have helped demonstrate the strength of our company and solidify the concierge service we provide our clientele. The feedback we receive back from Insurance Resource customers has been overwhelmingly positive!  When our customers rave about how smooth the claim process was for them we know we have provided exceptional service. Insurance Resource Agency staff is helpful and knowledgeable.  The friendly, enthusiastic efforts made to win our clients business is refreshing.  When we work together as a team it makes our organization stronger and our clients feel we are taking great care of them.”

— Mike Rundhaug, Grand Rapids Region

Appreciation and thanks to Insurance Resource Agency for helping both my clients and me save money! My clients have told me, and I agree, that Jessica Wood is wonderful to work with for insurance needs.  She has been very helpful in providing a variety of competitively priced options with great insurance coverage for both me and my clients. I personally am in the process of switching my car, home, boat, and rental property insurance to Insurance Resource Agency. Before having Jessica give me a quote, I didn’t realize how much money I could be saving!

— Ingrid Nelson, Grand Rapids Region

“My broker joined the Berkshire Hathaway Home Services of Michigan group earlier this year.  At that time I was due to renew my auto insurance and decided to go ahead and get a quote from Blaine through our new affiliation.  Not only has Blaine proved to be personable, knowledgeable and professional, he was able to give us a great quote for our 3 autos so I jumped onboard.  In less that 9 months I have transferred and had him insure us for our primary residence, vacation home, boat, jet ski, snowmobiles and personal umbrella policies.  Blaine has gone above and beyond to assist me in all of my insurance needs and it is always a pleasure to speak with him.”

— Suzanne Clarkston, Eastern MI Region